Tom Piscitelli, Mark Sims, Eric Paine
Tom, as the Comfort Advisor, and Eric, as the Customer, will use Zoom Meeting to conduct the Discovery portion of the sales call. Virtual Sales Tools will be demonstrated by Mark.
- Preparing the customer for the call
- Finding preliminary information online
- Virtual Meet and Greet
- Virtual Discovery at the thermostat
- Virtual Discovery at the return air
- Virtual Discovery at the registers
- Virtual Discovery around the house
- Virtual Discovery at the equipment
- Creating a Summary of Customer Concerns
Click the button below to watch the recording of this interesting and valuable session.